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    Frequently Asked Questions

    Here at Mantra we take great pride in the fact every piece you see has been handcrafted, handcast or hand fabricated by our Silversmith from raw materials.  

    We do not outsource any aspect of the process which means any pieces you purchase from us can not be purchased anywhere else.  Stand out from the crowd with Mantra!

    All our pieces are handcrafted from scratch here in the studio.  Some items will be in stock ready to ship which is usually within 1-2 business days of payment.

    All other pieces that are custom made for you will have their processing times listed on the actual item pages so please refer to the description of the piece you are purchasing for full lead times.

    All our Jewellery is sent tracked.  Upon completion of your piece you will receive an email containing your tracking number and order details.

    Absolutely!  We ship worldwide and have many happy clients overseas.

    Please refer to our main Terms & Conditions page to review our full Returns Policy.

    Returns are not accepted on earrings in compliance with Hygiene & Safety Regulations.


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